Tell us about your airline

Crew survey · about 5 minutes

Fly for an airline CrewMark doesn't support yet? Tell us how your roster, contract and pay work, and what would help you most. We use the answers to decide which airlines and roster systems to support next. Only your airline and the consent box are required; answer as much or as little of the rest as you like.

Please don't include anything confidential from your airline, and leave out other people's names, crew IDs and flight numbers. We don't need a copy of your roster: a description is enough.

Your airline

Which airline do you fly for?

Required. The airline's name, as you'd write it.

Your roster

Which system publishes your roster?

For example AIMS, Sabre, Jeppesen, NetLine, a crew app or a web portal. A rough description is fine.

How do you get your roster?

Tick all that apply.

If you get a PDF, what kind is it?

Exported from the airline system

Screenshot or printout

Both

I don't get a PDF

How is your roster laid out?

Columns, rows, how duties look, date format. Please leave out names, crew IDs and flight numbers.

Pay

How is your pay built up?

Only the general structure. No payslips or amounts.

Fixed base plus variable parts (sectors, hours, per diem, nights away)

Mostly fixed

Something else

Prefer not to say

Which part of your pay is hardest to check yourself?

No amounts needed.

What would help you

What do you use today to keep track of your roster?

Tick all that apply.

What one thing would make you open CrewMark every week?

What would stop you from using CrewMark?

Anything else you'd like to tell us?

About you (optional)

Your first name

Optional. Only so we know what to call you if we reply.

Your email

Optional. We use it only to reply to you about your answers, never for newsletters.

How we handle your answers

What we collect: your airline and the answers you give above, plus your name and email only if you add them. No files, and the answers are not linked to a CrewMark account.
Why: to decide which airlines and roster systems CrewMark supports next. We use your email only to reply to you.
Legal basis: your consent (GDPR Art. 6(1)(a)), given with the tick box below. You can withdraw it at any time.
Where: CrewMark's database in Frankfurt, Germany (EU). Our support inbox gets a notice naming only the airline.
How long: 12 months, then deleted automatically.
Deleting sooner: email customer.support.crewmark@gmail.com with your airline and roughly when you answered.